Products sold are subject to the legal guarantee of conformity (L211-1 et seq. of the French Consumer Code) and the guarantee against hidden defects (articles 1641 et seq. of the French Civil Code).

In accordance with current legislation, consumers have a period of 14 days from receipt of the products to exercise their right of withdrawal without having to justify their decision or pay any penalty.

To be eligible for a return, an item must be unused and in its original packaging. Return shipping costs are at the customer's expense, unless the product is defective upon receipt.

Custom-made products such as plant kits are excluded from returns.

The customer must return the product(s) to the following address, accompanied by the shipping declaration:

MYFOOD SAS
Service SAV
43 route Ecospace,
67120 Molsheim (67120), France